Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping (United States)
- Standard Shipping (5–8 business days): Free on orders over $50. Flat rate $5.99 under $50.
- Expedited Shipping (2–3 business days): $12.99
- Overnight Shipping (1 business day): $24.99
International Shipping
We ship to select international destinations. Rates calculated at checkout. Customers are responsible for all customs fees, duties, and taxes.
Order Tracking
You'll receive a tracking number via email once your order ships. Allow 24–48 hours for tracking to update.
Shipping Carriers
We ship via USPS, UPS, and FedEx depending on location and shipping method.
Lost or Damaged Packages
Contact us at support@optistrivefit.com within 7 days if your package arrives damaged or is marked delivered but not received.
Questions?
Email support@optistrivefit.com